Communication
Communication is the life blood of every organization. These workshops target the issues you are dealing with and provide practical skills to vastly improve communication. A variety of activities are utilized to demonstrate great communication skills as well as show the disasters that occur when communication is poor.
Workshops :
Surf’s Up—Grab the Wave of Confidence
Employees who are confident in their abilities don’t hesitate to seek out what they CAN do for customers, coworkers, and their organization as a whole. Skills, knowledge, and experience only go so far in providing Buffo! customer service. This highly entertaining, yet practical workshop will boost staff confidence so that they will engage customers with energy, enthusiasm, and commitment.
Communication: The Ultimate Super Power (for managers)
How we interact with each other is key to getting things done. Discover the skills needed to communicate with confidence and respect. This highly engaging session, geared toward managers and supervisors at all levels, provides the practical tools to avoid the pitfalls of miscommunication and up your odds of getting the results you want.What I really meant was...™
Reading minds not really working for you? Misunderstood? Feeling guilty when you say "No"? Not getting what you want, most of the time? This engaging and interactive workshop will explore communication - with a twist. Use these practical tips immediately and increase the odds of positive communication while decreasing miscommunication between co-workers, departments and customers.
What People Are Saying...
“Very useful, active workshop. We had fun and learned new things, too! Excellent—interesting and interactive.”